“Impact of Digital Marketing on Customer Service in Commercial Microenterprises in Guayaquil and La Libertad. ”. 2023. TECHNO REVIEW. International Technology, Science and Society Review Revista Internacional De Tecnología, Ciencia Y Sociedad 15 (1): 203-12. https://www.eaapublishing.org/journals/index.php/technorev/article/view/714.